Senior Manager, Research & User Intelligence (Card Platforms & Data)

Overview

Senior Manager, Research & User Intelligence (Card Platforms & Data)

Senior Manager, Research & User Intelligence (Individual contributor)

Summary:

Capital One’s Experience Design (XD) organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. As the Senior Manager of Research & User Intelligence for a product tower, you are responsible for accelerating learning velocity by defining and executing research programs that generate actionable insights to inform the creation of useful and usable solutions.

Role Expectations:

The Card Platforms & Data team is seeking a Senior Manager of Design Research to join our highly collaborativeand multidisciplinary team of designers, product managers, analysts, and technologists. This individual contributor role is expected to provide a human-centered lens to a largely techni...