Senior Manager - Global B2B Call Center (Hybrid)

A leading technology company is seeking a Senior Manager to oversee the deployment and operation of a B2B global call center in Malaysia. The role combines operational leadership with process transformation tasks, focusing on delivering high-quality customer services and managing a local team. Ideal candidates should have over 15 years of relevant experience, including significant leadership roles, and possess strong communication and stakeholder management skills. This position offers a hybrid working model.
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