Senior Manager for Global Trader Communications (Toronto)

Elevate your career with Scotiabank as the Senior Manager for Global Trader Communications, leading innovative voice technology solutions while collaborating with global teams from Toronto. This on-site role supports LATAM trading floors while focusing on voice preservation and compliance practices. As a Senior Manager, you will guide a regional team of IT professionals in voice recording technology.
Key Responsibilities:Develop and implement Global Trader Voice operating models
Lead workflow management for voice recordings and requests
Collaborate with HR, Compliance, and technical teams
Engage with executives on voice-related communications
Ensure system integrity and compliance in data management
Requirements:5+ years in Trader Voice or IT management
Solid skills in English and Spanish; Portuguese is a plus
Knowledge of compliance policies in trading
Experience with voice technologies (e.g., BT, IPC, Cisco CUCM)
Proven decision-making abilities under pr...