Senior Manager - Automated Channels (UAE Nationals Only)

Job Responsibility

Activities that are necessary to govern the successful delivery of Tablet Banking roadmap and strategy by playing an integral role in the projects, initiatives, and changes / enhancements in terms of requirement gathering, documentation, processes, policies, & procedures finalization.

• Drive achievement of Tablet Banking objectives across delivery, adoption, migration, usage, and performance metrics.
• Ensure STP grows year-over-year, and discrepancy rates are reduced through process improvements, automation, and enhanced validation.
• Continuously monitor channel KPIs and identify improvement opportunities.
• Liaise with business, IT, operations, product, compliance, and branch teams for end-to-end alignment.
• Maintain deep knowledge of all relevant processes, system flows, policies, and procedures.
• Lead the design, development, and rollout of innovative features for retail products on the Table...