Senior Major & Strategic Account Manager - Customer Success Advisor

**Permanent remote role. Candidate can be located anywhere in the U.S.**

The Customer Success Advisor is responsible for building and maintaining post sales strategic relationships with Enablon assigned accounts. This role will serve as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption.

Responsibilities:

+ Provide advice and guidance as the Enablon subject matter expert to ensure successful ongoing usage and adoption of the Enablon platform.
+ Provide technical acumen to fluently discuss product, subject matter domain, best practices, and strategies to achieve results.
+ Function as a frontline technical resource for Enterprise Account Managers and formal/informal customer questions.
+ Develop key relationships in an account to diversify client contact touch points and interaction frequency.
+ Engaging with customer support and pr...