Senior Level 2 NOC engineer

Position

Senior Level 2 NOC Engineer

Department

Operations

Reporting Structure

NOC Manager

Job Purpose

Design, implement, maintain, and optimise transmission and network infrastructure to ensure high availability, performance, scalability, and reliability of the network.

Critical Outputs

1. Network Design & Architecture
   • Design and evolve fibre, microwave, IP/MPLS and DWDM transmission networks.
   • Ensure network architectures meet scalability, resilience, and performance standards.
   • Contribute to long‑term network modernisation and expansion strategy.
2. Network Operations & Availability
   • Ensure high availability and performance of transmission and backbone networks.
   • Provide advanced technical support to NOC and field teams.
   • Lead root cause analysis on major and recurring network incidents.
3. Capacity Plann...