Senior IT Service Operations Lead

ToolsGroup · Milan, Lombardy, Italy

Location
Milan
Job Type
Full-time
Posted
July 20, 2026

Job Description

About Us     We are a dynamic, rapidly growing global company and the innovators of service-driven supply chain planning software.


We help companies make better, faster supply chain decisions that reduce inventory, improve customer satisfaction, and deliver powerful financial results amid increasing complexity, product proliferation, and uncertainty.  Our solutions have been recognized by customers globally and analyst firms, such as Gartner, for our ability to support service and inventory trade-offs, while dramatically improving planner productivity.


ToolsGroup has been successfully deployed worldwide in more than 44 countries, and we have one of the highest customer retention rates in our industry.  About the Role     We are looking for a Senior IT Service Operations Lead to drive our IT service management and operations in a hands-on leadership capacity.


In this role, you will ensure smooth delivery of critica...

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