Location
singapore
Job Type
Full-time
Posted
July 14, 2026
Job Description
Responsibilities
- Provide application support for business‑critical banking applications, including internal systems, customer‑facing platforms, and third‑party SaaS solutions.
- Investigate application issues, perform root cause analysis, manage incidents, and coordinate timely resolution with development, infrastructure, vendors, and support teams.
- Support transaction processing systems, client onboarding platforms, compliance tools, and other core banking applications.
- Assist business users with application‑related issues and ensure applications support business and regulatory requirements.
- Manage and continuously improve IT Service Management (ITSM) processes, including Incident, Problem, Change, Service Request, Service Catalog, Service Level, Service Design, and Service Continuity Management.
- Develop and maintain the IT Service Catalog, monitor SLA/OLA performance, and drive continuous service improvement initiatives...
Ready to Apply?
Submit your application for Senior IT Service Manager (Banking Applications) at gmp technologies (s) pte ltd
Apply Now