Senior IT Help Desk Technician — Remote (Colombia)

DOXA Talent, Inc. is seeking a Senior IT Help Desk Support Specialist in Colombia, with a remote-friendly setup. You’ll resolve complex issues for multiple client environments and provide final-tier escalations.

The role requires 5+ years in IT help desk or systems administration, strong Windows/macOS/Linux support, Microsoft 365 administration, AD/Entra ID, and solid networking skills. English proficiency and a proactive, customer-focused approach are essential.