Senior Investment Operation Specialist

Company 81 - Manulife Data Services Inc. · Quezon City, Metro Manila, Philippines

Location
Quezon City
Job Type
Full time
Posted
July 15, 2026

Job Description

The Investment Operations Specialist is a subject matter expert responsible for handling the most complex transactions, providing functional leadership, and driving operational excellence. This role plays a key part in client engagement, exception management, mentoring, and process optimization.

Key Responsibilities

  • Act as the primary point of contact for complex trade, corporate action, and exception-related issues.
  • Coordinate closely with clients, custodians, fund managers, and proxy vendors to ensure timely elections and entitlements.
  • Oversee verification and processing of corporate actions, cash, and securities transactions across systems.
  • Review and resolve reconciliation discrepancies, ensuring appropriate accounting adjustments.
  • Manage system exceptions and ensure timely resolution of trade breaks.
  • Serve as a liaison between onshore partners, vendors, and internal stakeholders.
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