Senior Insights & Observability Reporting Analyst

SupportFinity™ in Abu Dhabi is seeking a Senior Analyst to provide insightful reporting on system health, performance, and incidents to drive data-driven decisions. This role encompasses developing and maintaining reports, dashboards, and metrics to support operational excellence.

The ideal candidate will have a strong understanding of data analysis tools like Power BI and Tableau, and will effectively engage with both technical and non-technical stakeholders to deliver insights. Experience with operational KPIs is essential.