Location
cyberjaya
Job Type
Full-time
Posted
July 18, 2026
Job Description
Why This Matters
Deriv's mission is Trading for Anyone, Anywhere, Anytime. That means production has to hold up across time zones, regulatory regimes, and market hours that never fully close. When it doesn't, the gap between someone noticed and it's resolved, understood, and documented is where trust is won or lost.
We're not building incident management as paperwork. We're building it as an AI‑assisted discipline: log correlation, pattern detection, and draft summaries generated in seconds so you spend your energy on judgment calls, not on typing timelines by hand.
Why Deriv
- AI‑assisted tooling correlates logs and monitoring signals during live incidents instead of engineers grepping dashboards under pressure
- Incident summaries and trend reports are AI‑generated first drafts, refined by the people who actually understand the systemic pattern
- Problem‑management actions get tracked to closure, not filed and forgotten – ...