Job Description
About the Role
We are looking for a Senior Implementation Manager to own how our new product lands with customers. You will be the difference between a product that gets sold and a product that actually goes live, gets used, and stays used.
You will work closely with the CEO and CCO in your first few months to learn our new product end-to-end, learn our customers, and learn the way we implement at Suvera. From there, your job is to make implementation a repeatable engine, not a heroic act.
Three things matter most.
Delivery. Get the product live, on time, in scope, with adoption that holds.
Stakeholders. Keep the practice, the partner and the internal team aligned through the messy middle.
Process. Turn every implementation into a sharper playbook than the one before it.
You will sit close to product and commercial from week one. You will be even closer to the people...
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