Senior Governance & Controls Lead - Customer Resolutions

Description This is searching for a Senior Governance & Business Controls Consultant to join the Governance and Reporting team within Customer Resolutions. This role involves helping mitigate risks associated with customer complaints through effective governance and controls.

The ideal candidate will manage the integration of complaint operational risks and controls, track impacts from third parties, and present insights to senior leadership.

Benefits include private medical insurance, competitive pension, and performance-related bonuses.