Senior Global Ops Lead - International Accounts

A global omnichannel contact center solutions company is seeking a Senior Operations Manager to oversee daily operational performance and support team growth in Mandaluyong, Philippines. This role involves managing sales and service teams, tracking performance metrics, and ensuring client satisfaction. The ideal candidate will have a Bachelor’s degree, at least 3 years of relevant experience in operational leadership, and strong analytical skills. The company is committed to delivering exceptional customer care and driving operational efficiency.
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