Location
dubai
Job Type
Full-time
Posted
July 15, 2026
Job Description
Our client, a multinational company is looking for a Senior Field Service Engineer. You will be responsible in overseeing within the Customer Satisfaction Division (CSD) by providing advanced technical support to distributors and dealers, resolving complex technical issues, improving customer satisfaction, and ensuring high-quality after-sales service. The role also supports business strategy, partner capability development, and continuous service improvement.
Key Responsibilities
- Strategy & Compliance
- Execute Field Services strategy aligned with company objectives.
- Implement policies, processes, and compliance standards.
- Monitor operational performance, risks, and regulatory compliance.
- Technical & Operational Management
- Lead technical support activities for distributors, dealers, and service teams.
- Troubleshoot complex hardware and software issues.
- Evaluate ...
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