Senior Executive, Training Insights SEA

Your Mission

This role is responsible for analysing regional retail training performance and business data to provide insights, reporting, and recommendations that support data-driven decision-making across SEA.

Responsibilities

• Task 1: Training Performance Analytics & Insights

  Develop and maintain regional dashboards covering Sales, CX, Product, E-learning, and Operations metrics. Analyse training and performance data to identify trends, gaps, and improvement opportunities. Provide clear, actionable insights to SEA and market stakeholders.

• Task 2: Reporting & Governance

  Prepare regular training performance reports for SEA and Global stakeholders. Ensure consistent KPI definitions, tracking, and reporting across all markets. Support governance of training metrics and data quality.

• Task 3: Data Enablement & Stakeholder Support

  Partner with Retail Operations, CX, and Digital teams to align data ...