Job Description
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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As a Senior End User Support Technician , you will deliver high-touch, tier 2 & 3 technical support to our team directly from our London office five days a week . In this role, you will leverage advanced problem-solving skills and independent judgment to diagnose and resolve complex system and service issues. Beyond technical execution, you will serve as a mentor and escalation point—maintaining meticulous issue logs, translating user feedback into actionable insights, and guiding junior and intermediate technicians to elevate their technical capabilities.
What You Will Do
Advanced Support & De...