Senior Duty Manager

- Permanent
- 44 hours rotating shift
- CBD/Orchard/Sentosa/East
- Up to $4000 + VB

• Ensure smooth hotel operations and proper management of incidents that may arise.
• Conduct regular inspections of guest rooms, public areas, lobby and other facilities to maintain consistently high standard.
• Work closely alongside with the Assistant Front Office Manager and/ or Front Office Manager by supervising and managing the performance of the Front Office department.
• Work with Housekeeping to maintain an effective level of service and cleanliness in guestrooms and public area.
• Work with Security to ensure efficient surveillance of the property and proper reporting follow-up of incidents.
• Proactively analyze trends, evolving guests expectations, and changing needs related to accommodations, services, and facilities.
• Provide guidance and support to the team overseeing day-to-day Front Office...