Senior Director, CX Product Management

Cisco · Maitland, FL, United States

Location
Maitland
Job Type
Full-time
Posted
July 18, 2026

Job Description

The application window is expected to close on: 07/24/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

Location: San Jose, CA (preferred) | Austin, TX | RTP, NC | New Jersey

Hybrid role or Remote considered

**Meet the Team**

Cisco’s Customer Experience (CX) Offer & Services Product Management (CXOSPM) team is central to how Cisco’s $14B+ services business evolves in an AI‑driven world. The team defines and manages the full CX services portfolio — including support, professional services, software-led services, and AI-powered digital platforms such as Cisco IQ. This includes designing the offers customers buy, how they are packaged and priced, and the intelligence embedded into every service interaction.

Within this portfolio, the Service Provider and Hyperscaler segment is one of the most strategic and fastest-growing areas for Cisco. Hyperscalers — the wo...

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