Senior Cybersecurity Operations Specialist

Job Description

We are seeking a proactive Cybersecurity Operations Specialist to support, maintain, and optimize the organization's cybersecurity infrastructure. The role is responsible for ensuring the availability, performance, and effectiveness of security technologies while supporting incident response and continuous improvement initiatives.
Key Responsibilities
Technical Support & Troubleshooting
• Provide L1/L2 support for cybersecurity technologies including firewalls, WAF, IAM, endpoint protection, VPN, email/web security, and DLP. 
• Diagnose and resolve system, configuration, performance, and integration issues. 
• Collaborate with IT and security teams to address operational challenges. 
System Maintenance & Optimization
• Monitor system health, availability, and performance. 
• Perform upgrades, patching, tuning, and optimization activities. 
• Troubleshoot connectivity and interoperabil...