Senior CX Operations Lead: Strategy & Transformation

CoStar Group is seeking a Customer Experience Operations Manager in Metro Manila, Philippines. This senior leadership role involves overseeing customer support strategy and operations, leading a large team, optimizing processes, and driving high-quality service.

The ideal candidate has 8+ years of leadership experience, a relevant bachelor’s degree, and a strong background in customer-centric environments. The role offers a hybrid work model and various employee perks.