Senior CX Designer: Lead End-to-End Customer Journeys

Kiwibank in New Zealand is seeking a Senior CX Designer based in Auckland or Wellington to shape human-centred experiences that reflect our purpose and brand. Working in a cross-functional team, you’ll lead the design of propositions, services and cross-channel journeys from discovery to delivery and in-life optimisation.

You’ll champion customer-centric thinking, run co-design sessions and design sprints, and mentor others to build CX capability across the organisation, contributing real impact