Senior Customer Support Agent — E‑Commerce & CSAT Lead

Bamboo Card in Dubai seeks a Customer Support Agent to enhance the customer experience. Responsibilities include managing customer queries and ensuring accurate ticket documentation. Candidates should have a background in e-commerce or gift-card support, strong written English skills, and proficiency in Zendesk.

This role offers a competitive salary, visa sponsorship, health insurance, and a collaborative environment focused on growth and impact.