Senior Customer Service Specialist

**Senior Customer Service Specialist**

The **Senior Customer Service Specialist** serves as the primary point of contact for assigned customers and plays a critical role in driving customer satisfaction, operational excellence, and revenue support. This position partners cross-functionally with Program Management, Sales, Engineering, and Supply Chain to manage moderately complex maintenance services orders and customer deliverables from order receipt through shipment and completion.

In this role, you will independently manage customer relationships, proactively resolve issues, and ensure accurate communication and execution across internal teams. Your ability to build strong customer partnerships, analyze data, and provide timely updates will directly contribute to service performance, customer satisfaction, and business success.

**Location** **:** **_Santa Clarita, CA - Onsite_**

**Salary:** $65,700 - 87,600 per year

Please note that...