Senior Customer Experience Lead (Order-to-Cash)

dsm‑firmenich in Barcelona, Spain, is seeking a Customer Experience Lead Specialist to own customer care for strategic accounts and manage Order-to-Cash processes, aligning inventory with targets. Based in Barcelona, you will collaborate with sales, logistics, and planning to deliver exceptional service and build strong relationships.

The role requires 3-5 years in planning or customer care, fluent English and optional French/Italian, and strong analytical skills.