Senior CRM and Loyalty Manager

Ready to shape the future of customer engagement, loyalty and growth?

We’re looking for an ambitious and customer-obsessed Senior CRM & Loyalty Manager to join the Marketing team at MediAesthetics, part of Wesfarmers Health.

This is a unique opportunity to lead CRM, loyalty and customer data strategy across a growing portfolio of brands, driving customer retention, loyalty, customer lifetime value and commercial growth while embedding strong customer data governance and compliance frameworks.

A bit about the role

As the Senior CRM & Loyalty Manager, you’ll own and elevate CRM, loyalty and customer data strategy across the business. You’ll work closely with leaders across Marketing, Technology, Operations and Finance to deliver personalised customer experiences, optimise customer journeys and drive measurable commercial outcomes. You will also lead enterprise-wide customer data governance, ensuring...