Senior Configuration Management Analyst

Lead the IT Configuration Management practice as a Senior Analyst, specializing in ServiceNow. Drive data quality initiatives and implement robust governance standards while collaborating with stakeholders.

The Configuration Manager role requires a seasoned professional who will design and enhance the Configuration Management process. You will conduct data quality assessments, enforce CMDB standards, and oversee CI lifecycle management. Partnering with the ServiceNow team, you will define integration strategies with IT operations to enhance service delivery.

Key Responsibilities: • Design and execute Configuration Management processes and policies • Conduct thorough data quality analyses and implement improvements • Oversee discovery and reconciliation of Configuration Items • Maintain high CMDB data quality standards through governance • Execute CMDB audits and compliance activities

Requirements: • 5+ years of Configuration Management experience • Advanced p...