Senior Commercial Account Executive

Job Description

Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.

What You’ll Be Doing

• Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.
• Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.
• Proactively identify and pursue opportunities to cross‑sell additional products and services to existing customers to optimize account revenue and profitability.
• Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in the new business pipeline and increased...