Senior Collections Specialist

Job Purpose

To lead the Receipting Team in managing end‑to‑end receipting operations, including the approval of journal entries, transaction reconciliation, monitoring of unmatched and undetermined transactions, and support for audit requirements. The role also involves resolving receipting issues, monitoring ePayment channels, handling ad‑hoc tasks, and participating in cross‑functional discussions for system and process enhancements.

Key Responsibilities

• Review and verify daily receipting listings posted by team members to ensure accuracy and completeness.
• Approve journal entries related to premium receipts, adjustments, and intercompany transactions.
• Perform and oversee transaction knockoffs (clearing) of receipts against outstanding balances.
• Monitor and investigate unmatched and undetermined credit transactions, particularly those originating from ePayment channels, ensuring timely resolution and accurate alloca...