Senior Client Support

Momentive Software · cebu city, central visayas, Philippines

Location
cebu city
Job Type
Full-time
Posted
June 03, 2026

Job Description

Job Description

DUTIES & RESPONSIBILITIES

  • Extensive knowledge of platform system and tools
  • Manages subordinate staff in the day-to-day performance of their jobs
  • True first level manager
  • Ensures that project/department milestones/goals are met and adhering to approved budgets
  • Has some authority for personnel actions with support of the director
  • Trains team on best practices to clients
  • Engage with customer to promote software adoption and onboarding strategies
  • Provides renewal sales quotations and responds to requests for proposals
  • A specialist on complex technical and business matters
  • Ensure the CRM team is fully trained on our products and services to effectively cross‑sell our suite of products
  • Supervise the crafting of proposals, identification of at‑risk partnerships, resolution of dilemmas and identification of growth opportunities
  • Liaise wit...

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