Senior Client Experience & Delivery Manager

This is an exciting opportunity to join Isio’s fast growing Employee Benefits business , which spans strategic benefit design, workplace health & wellbeing consulting, DC pensions, benefits technology and employee engagement & support. We are seeking a highly organized, self‑starting and detail oriented Senior Client Experience & Delivery Manager. The role is part of Isio’s Benefits Technology team , which is focussed on delivering innovative and impactful technology solutions to clients. This role is ideal for someone with experience in the flexible benefits technology industry, looking to work in a fast‑paced and agile environment, and enjoys delighting clients.

What does the role entail?

Responsibilities

• Develop and drive the end‑to‑end delivery experience – from the onboarding of the client through to exit plan/termination. Driving best practice and process improvement across the Benefits Technology teams.
• Plan overall...