Senior Cisco CVP IVR Developer

Senior Cisco CVP IVR Developer Required Skills & Experience Cisco CVP & IVR Development 4+ years of experience in DTMF IVR application development using Cisco CVP (Contact Center). Hands-on experience with: Cisco Call Studio Cisco CVP VXML Server CVP Custom Elements (Java) Call Studio GUI Apache Tomcat Java & Backend Integration Strong experience in Java development with client backend integrations. Experience integrating IVR applications with backend systems using: HTTP REST APIs OAuth2 XML Web Services MS SQL Server Contact Center & Self-Service Solutions Experience with Cisco CVP development, Java, and API integrations. Experience sharing data between IVR applications and agent desktops. Experience developing customer self-service solutions. Cisco UCCE / ICM Integration Knowledge of UCCE / ICM integrations, including: CVP IVR application integration with UCCE routing scripts DNIS configuration Queuing to skill groups CTI variables Finesse Agent Desktop Testing...