Senior Business Analyst, Late Stage Collection (Toronto)

Requisition ID:

Purpose

Working within Canada ScotiaHelps, responsible for the delivery of timely management reporting & analyses, enabling operations teams to make effective decisions to achieve the Bank’s credit loss & operations expense plans.

What You’ll Do

• Responsible for the design and development of analyses pertaining to collections performance for late stage collections. Identifies actionable insights to improve collection efforts and recoveries, working closely with the Senior Leadership team to drive improvements in collection strategies and action plans.
• Publishes and monitors key performance indicator reports. Investigates trends & clearly communicates results to management team and executives.
• Supports strategic initiatives in Collections Canada through data sourcing, manipulation, analyses, & visualizations, to maximize recoveries while minimizing cost to collect.
• Generates clear analyses & presentat...