Senior Business Analyst in Smart Security

Join TELUS’s Smart Security Alarm Monitoring Operations as a Senior Business Analyst. Drive evolution programs, bridge operational gaps, and empower leadership decisions through insightful data analysis.
In this senior role, you will oversee critical transformation efforts, collaborating across technical development and business leadership. By analyzing complex workflows, you will eliminate operational bottlenecks while mentoring a small team of analysts. Your work will directly facilitate strategic objectives and improve operational resilience.
Key Responsibilities:
• Design solutions to improve current workflows and remove bottlenecks
• Translate data insights into impactful presentations for leadership
• Champion collaboration, aligning stakeholders and celebrating successes
• Mentor junior analysts and enhance the BA practice
• Support low-to-medium scale projects with measurable outcomes
Requirements:
• 5 to 10 years of core business analysis experience<...