Senior Business Analyst

NTT · Dublin, County Dublin, Ireland

Location
Dublin
Job Type
Full-time
Posted
June 19, 2026

Job Description

JOB DESCRIPTION

Overview

We are looking to recruit a Senior Business Analystto join our Financial ServicesAdvisory Practice, working on a wide range of projects/programmes. The individual will have experience of working on digital transformation and strategic change projects, responsible for the successful planning, execution, monitoring, control and closure and delivery for our Banking partners.

Responsibilities

Key Skills

  • Engage with business users, understand problem statement, and agree scope of engagement
  • Interview product owners to understand as-is business processes and then develop customer-driven to-be processes
  • Support the Business by documenting process models and identify opportunities for improvement
  • Ability to map customer experience using tools like personas, customer journeys etc.
  • Gather and analyse statistical data from the business areas for supporting business case for change
  • Re...
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