Senior Brokerage Account Manager

Forward Air · Des Plaines, IL, United States

Location
Des Plaines
Job Type
Full-time
Posted
July 11, 2026

Job Description

Position: Senior Brokerage Account Manager

Compensation: $90,000 - 100,000 Annually
The Senior Brokerage Account Manager is responsible for managing and growing the organization’s most strategic customer accounts within a dynamic transportation brokerage environment. They serve as a commercial leader, driving account strategy, customer retention, and long-term revenue growth across a complex portfolio. They are the primary point of contact for key customers, ensuring exceptional service, operational excellence, and executive-level relationship development. They partner cross-functionally with sales, carrier procurement, operations, and leadership teams to deliver tailored transportation solutions across multiple modes, including truckload, LTL, flatbed, and partial. They provide strategic guidance through data-driven insights, market expertise, and continuous improvement initiatives. They mentor junior team members and support high-impact initiatives such as RFPs and large-...

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