Senior Associate/AM, Sea Freight-Export

DSV · gurugram, haryana, India

Location

gurugram

Job Type

Full-time

Posted

June 11, 2026

Job Description

Time Type:  
 Full Time Purpose of the position 
To manage the ocean freight global accounts as a single window for customer correspondence, operations and to achieve operational excellence and higher productivity through timely & accurate documentation, operations and OSC functions and effective coordination with outsourced service providers/vendors. 
Key Tasks 
Customer & Network   
Establish customer communication preference, i.e. phone, e-mail, fax, visit. 
Receive and validate customer contract from M&S. 
Attend to all customer enquiries in accordance with customer service policy standards. 
Co-ordinating with the destination office for shipment approvals. 
Exploring new opportunities from existing customers and increase share of business handled by ensuring customer satisfaction and proactive follow up. 
Ensure compliance with the standard area operating processes and Customer...
        

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