Location
toronto
Job Type
Full-time
Posted
July 13, 2026

Job Description

Role Overview

In this role, you’ll be the strategic voice behind our customer-facing communications, responsible for crafting, optimizing and leading our content engine across all customer communications. You’ll be the guardian of our brand’s pulse, using your words to deepen customer loyalty and make our brand's vision unmissable. You’re someone who blends storytelling with conversion psychology, knows how to pack a punch into a character limit and loves seeing your words drive actual results. You’re interested in the why as much as the what, and you're ready to collaborate with a high-energy team of designers, editors, localization specialists and process managers and project managers to bring our content pillars to life. If this sounds like you, we want to hear your story. Candidates must submit work samples/portfolios with their application.

Responsibilities

  • Leveraging strong writing and deep user experience expertise to craft compelling, on‑bran...

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Submit your application for Senior Associate Communications Copywriter (12 months contract) at Capital One

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