Senior Associate, Centre For Domestic Employees

Employment Type: Contract

Monthly Salary: Up to $2800 + AWS, AVC and PB.

Location: Pasir Panjang Rd

• Engage employers of workers to explain the function and procedures of the interviews.
• Attend to service phone to assist with appointment scheduling, or inquiries.
• E‑log the telephone conversations onto appointment system, including putting up of appeals to management.
• Provide first response to service complaints.
• Perform general clerical duties such as emailing, calling employers of missed interviews, entering data into spreadsheets, managing interpreters arrangements and claims matters.
• Liaise with centre receptionist on clerical matters pertaining to interview schedule and interpreter deployment.
• Generate consolidated monthly management reports.
• Provide system an...