Location
Waltham
Job Type
Full-time
Posted
July 01, 2026
Job Description
Senior Applications Engineer, Pega Customer Service
Job Category: Product Engineering
Location: US - Massachusetts - Waltham
**Meet Our Team:**
Customer Service team is responsible for designing and implementing features on top of Pega Platform while building consumer grade Customer Service application features that can be smoothly taken up by our internal customers; and external customers alike. This team churns out multiple product releases in a year while ensuring we maintain the highest level of product quality and cover multiple scenarios involving Performance, Scalability, HA, Implementation, Security and Accessibility. High emphasis is given to architecture and designs while also enhancing application maturity. You will be the catalyst and focal point guiding a talented engineering team building differentiated products enabling Pega customers in their efforts to serve customers.
**Picture Yourself at Pega:**
Pega is changing ...
Job Category: Product Engineering
Location: US - Massachusetts - Waltham
**Meet Our Team:**
Customer Service team is responsible for designing and implementing features on top of Pega Platform while building consumer grade Customer Service application features that can be smoothly taken up by our internal customers; and external customers alike. This team churns out multiple product releases in a year while ensuring we maintain the highest level of product quality and cover multiple scenarios involving Performance, Scalability, HA, Implementation, Security and Accessibility. High emphasis is given to architecture and designs while also enhancing application maturity. You will be the catalyst and focal point guiding a talented engineering team building differentiated products enabling Pega customers in their efforts to serve customers.
**Picture Yourself at Pega:**
Pega is changing ...
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