Location
ciudad de aguascalientes
Job Type
Full-time
Posted
July 05, 2026
Job Description
Key Responsibilities
- Analyze support issues in interaction with functional team members and business analysts.
- Report delays and risks to team leads.
- Supports existing and new interfaces and has good understanding of integration with 3rd party tools.
- Collaborate with many teams including security, functional, development and operations support groups to efficiently and effectively deliver operational excellence.
- 3rd party teams are on-site, off-shore and in-house.
- Collaborates with other Alcon IT groups in order to solve technical issues.
- Establishes and monitors escalation of problems.
- Collaborate with Change and Release Management to ensure a stable operating environment during any transitions and changes.
- Collaborate with Integration Management to ensure stable operating environment.
- Ensure all processes are in compliance with Alcon's policies and procedures.
- Ensure process adher...
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