Seasonal TurboTax Community Tax Expert Manager

**Overview**

If you are a highly motivated individual with a business or tax background and experience in managing a high performing team, then we need your help leading our TurboTax Community Tax Expert Team. You will be providing leadership and performance management to our Community Tax Experts, who provide written explanation and guidance to customers via the TurboTax online communities.

The Seasonal TurboTax Community Tax Expert Manager is responsible for inspiring and managing a team of Community Support Tax Experts or Leads to ensure customers are receiving confidence and answers so they can file their own taxes.

**Responsibilities**

**What you’ll do:**

+ Deliver the highest quality support to TurboTax customers by hiring, training, and performance management of talent
+ Drive customer satisfaction and community engagement through proactive and constructive engagement in a cross-functional team
+ Effectively use data to evaluat...