Seasonal Reservations Crew Member

Now Accepting 2026 SEASONAL RESERVATIONS CREW MEMBER Applications!


DESCRIPTION

Reservation Crew Members are front-line employees who provide excellent customer service to customers calling or visiting stores to make reservations and to provide general information about all Kitty Hawk Kites activities and recreation. They are knowledgeable about the area and book a range of activities, such as parasailing, dolphin tours, hang gliding, and equipment rentals.



RESPONSIBILITIES

Provide excellent customer service in person as well as through email, phone calls, text messages, and online chats

Know and understand KHK’s recreational offerings

Assist in tasks associated with recreation

Monitor the Reservations multi-line telephone and voicemail systems

Ensure the Reservations systems are functioning and interfacing properly

Diffuse any customer relations issues that arise related to Reservations

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