Job Description
JoVE is the world‑leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including leaders such as Heidelberg University, Technical University of Munich, LMU, Harvard, MIT, Yale, and Stanford. As a rapidly growing company with offices in the USA, UK, Australia and India and servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
The Role
As a Customer Success Specialist, you will play a key role in advancing STEM education by supporting professors to deliver impactful student learning experiences. Your goal is to help educators integrate JoVE into their teaching, strengthen engagement and ensure the retention of subscriptions through measurable...