Location
, , philippines
Job Type
Full-time
Posted
July 10, 2026
Job Description
Transcom is looking for talented individuals like you to join our awesome team! Be the next Scheduling Analyst for our Transcom Bacolod site.
Join our Transcom Family as a Scheduling Analyst!
Scheduling Governance
- Responsible creating, maintaining, processing, accommodating and managing schedule bids, adjustments, assignments and swaps
- Generates, presents and publishes Intraday Performance files for RTA and operations guidance and provides recommendations for overtimes and staff downs
- Pre plots off phone activities and provide support for operations initiatives
- Publishes 7-day rolling deviation for staffing guidance (file creation only) reflecting any changes in the roster
- Vacation leave tracker/calendar maintenance and governance
Roster and System Management and Maintenance
- EWFM, CMS and all WFM related system profile creation, maintenance and providing the correct sec...
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