Satair - Customer Resolution Specialist - Satair Channel, APAC

Focal point for ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization. Provide reliable world class customer support and handling of aircraft spare parts requirements for SATAIR’s customers, in accordance with SATAIR’s values, processes, goals, and strategies. Hear customer voice and drive customer satisfaction by providing high quality responses to all customer related requests for spare parts and related services. Continuous contribution to greater efficiency related to this position.

• Participate in and contribute to a high performing Customer Resolution Services Team.
• Participate in and contribute to a high performing cross functional Customer Account Support Team.
• Responsible and proactive management of the customer specific open order book.
• Build and maintain strong customer satisfaction through industry leading quick response times as ...