SAP Business Analyst

Qualifications
Local Governance, especially City of Cape Town Case and Records Management experience would be beneficial
It is strongly recommended that potential candidates reside in Cape Town
Understanding of SAP system integration between SAP Case & Records Management, SAP UI5 Portal and UI5 Mobile
Responsibilities
Review existing business processes and requirements and utilize that knowledge to map the processes to SAP’s case, mobile & e-service solutions
Schedule and conduct workshops with various business and functional teams to plan, prioritize, design, and deliver documented business processes in Visio for SAP case, mobile and e-service applications to support a complete and cohesive user experience
Ask the right questions to clarify stakeholder needs.
Translate vague ideas into clear, structured requirements.
Write functional/non-functional requirements, use cases, and process flows (BPMN)
Ensure documentation is understandable to both t...