Salesforce

Tata Consultancy Services · taguig, metro manila, Philippines

Location
taguig
Job Type
Full-time
Posted
June 08, 2026

Job Description

Salesforce Advanced Administrator

Minimum 2 years firsthand Salesforce administration experience.

Proficiency in:

  • User management and security settings
  • Custom objects, fields, and relationships
  • Workflow rules, Process Builder, and Flow
  • Reports and Dashboards creation
  • AppExchange applications integration

Working knowledge of Salesforce Lightning Experience.

Basic understanding of APIs and integration concepts.

Functional Knowledge

  • Understanding of CRM business processes (Sales, Service, Marketing)
  • Experience with ticketing/case management systems
  • Familiarity with ITIL framework - Preferred
  • Knowledge of Agile/Scrum methodologies – Preferred

Professional Requirements

Experience

  • Minimum 2 years in technical support or helpdesk role
  • Experience supporting 50+ end users...

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