Location
kuala lumpur
Job Type
Full-time
Posted
June 24, 2026
Job Description
Business Analysis & Stakeholder Management
- Collaborate with business users and stakeholders to understand business requirements and translate them into Salesforce solutions.
- Conduct requirement gathering sessions, workshops, and process mapping activities.
- Analyze existing business processes and recommend improvements through Salesforce capabilities.
- Prepare business requirement documents (BRDs), functional specifications, user stories, and process flows.
- Serve as the liaison between business teams and technical/development teams.
Requirements
Education & Experience
- Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
- 3+ years of experience as a Salesforce System Analyst, Salesforce Administrator, Business Analyst, or similar role.
- Hands‑on experience with Salesforce administration and business process an...
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